Boost Satisfaction & Reputation with Proactive Service & Reviews Management

Success Stories with Our Brand Partners:

  • Boosted ratings from 3.4 to 4.9 stars
  • Enhanced conversion rates by 28%
  • Turned around negative reviews from 0% to over 39%

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Establish Trust as an Amazon, Lazada, or Shopee Seller

Drive Revenue Growth

Transform your customer service into a sales powerhouse. We not only handle inquiries but also drive increased sales.

Eliminate Negative Reviews

We tackle the challenging and time-consuming task of addressing dissatisfied customers and overturning negative reviews.

Cultivate Brand Loyalty

Establish a strong bond with your customers. Let's encourage repeat purchases and foster long-term brand loyalty.

Ensure Seller Account Health

Stay compliant with performance metrics and marketplace policies to safeguard your seller account from penalties.

Focus on Business Growth

Simplify your life and improve your business. Delegate the groundwork to us and concentrate on overall business expansion.

Benefits of Choosing LMC for CS and Reviews Management


What is the pricing for Proactive Customer Service & Reviews Management?

Excellent inquiry!

Here's the thing... Online reviews play a crucial role in establishing trust with your customers, which ultimately contributes to building trust in your business.

Take control of your business by leveraging real-time customer feedback. Maximize the impact of your online reviews with LMC.

Reach out to us for further information. Our plans start at just $400 per month.


  • Assured 100% response and resolution within Amazon's 24-hour Service Level Agreement.
  • Efficient removal of negative reviews.
  • Optimization of review requests through a combination of manual communication and autoresponder technology.
  • Continuous enhancement of reviews and order-to-review conversion rate.
  • Daily review of customer service ratings to ensure buyer satisfaction.

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Shopee & Lazada

  • Achieve an impressive chat response rate of over 90%.
  • Guaranteed chat response time of less than 25 minutes.
  • Receive daily push notifications for Customer Experience Management (CEM) with up to 4 scenarios on Lazada & Shopee.
  • Swift 24-hour response time for product detail page questions.
  • Enjoy comprehensive coverage from Monday to Sunday, 10 am to 7 pm based on your local time.

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Our Process Unveiled

Consultation with Our Specialists

Customer satisfaction is paramount for your business's success. Our marketplace specialists at LMC will ensure that we proactively manage your customer service and online reviews, fostering a strong rapport for your business.

Plan Selection

Choose a plan that suits your needs. LMC offers an online reputation and brand monitoring solution, empowering you to effortlessly manage online review platforms and stay informed about public sentiment surrounding your business.

Start Your Journey

Elevate your online reviews, retain valuable customers, and attract new business with LMC. We have assisted numerous business owners in achieving their goals, and we are eager to do the same for you.

Most common questions

Online reviews are crucial for establishing social proof and driving sales. If your competitors are rapidly accumulating reviews while you lag behind, it can become increasingly challenging to generate sales.

Upon signing up, our specialists will collaborate with you to develop a comprehensive action plan. This plan will outline the communication methods and frequently asked questions (FAQs) that will serve as our benchmark processes moving forward, ensuring continuity and efficiency.

Achieve customer satisfaction and positive reviews effortlessly 

Even while you sleep