1. Purpose and Scope of Information Collection
Purpose:
- To store information for the purpose of order processing and service provision.
- To help customers update information about promotions, advertising, and discounts as quickly as possible.
- To support customer care and resolve complaints related to the company and its products.
- Improve product and service quality.
Scope:
- Full name.
- Phone number.
- Email.
- The data users provide while using the website.
2. Scope of Use of Information
The scope of use of customer's personal information is limited to the following cases:
- To protect the interests of the company and its partners.
- When requested by competent state agencies.
- Used for marketing purposes and improving product and service quality.
3. Information Retention Period
Lameco will store Personal Information provided by customers/users on our internal systems until the customer/user requests to destroy the stored data.
4. Address of the Unit Collecting and Managing Personal Information
LAMECO SOFTWARE JSC
- Address: No. 79, Alley 11, Group 22, Khuong Trung Ward, Thanh Xuan District, Hanoi City, Vietnam
- Phone: 091 100 7789
- Email: info@lameco.vn
5. Means and Tools for Users to Access and Edit Their Data
Customers can access and edit their personal information by:
- Contact Lameco directly through the contact channels provided above.
- Sending a request via email to info@lameco.vn.