Payment Methods
- Direct Payment.
- Bank Transfer.
- Payment via Electronic Gateways: Momo, VNPay, 9pay, Onepay, Napas, etc.
Payment Terms
- Direct Payment: Customers can pay directly at our office.
- Bank Transfer: Customers can transfer payments to our bank account. Please use the order number as the payment reference to avoid any delays.
- Electronic Payment Gateways: We accept payments via various electronic payment gateways for the convenience of our customers. Please follow the instructions on our website for each specific payment gateway.
Payment Confirmation
Upon successful payment, a confirmation email will be sent to the customer's registered email address. If you do not receive a confirmation email within 24 hours, please contact our customer service at info@lameco.vn or call 0911 396 789 for assistance.
Refund Policy
- Conditions for Refund:
- Customers have paid but did not receive the service.
- The service has technical errors.
- The service does not match the information in the registration order.
- Refund Process:
- All refund requests must be submitted through our customer care page at https://www.lameco.vn/vi/helpdesk/customer-care-2.
- Lameco carefully reviews each refund request and reserves the right to make the final decision based on the outlined conditions and our Terms of Service.
- Refund Method: Refunds will be processed to the original payment method. For bank transfers, the refund will be made to the designated bank account provided by the customer. Customers are responsible for providing accurate bank account information to receive the refund.
- Refund Fees: No refund fees will be charged if the customer complies with the conditions specified in this policy.